pktk3 Privacy Policy

This Privacy Policy ("Policy") describes how pktk3 ("we", "us", "the Platform") collects, uses, stores and protects personal information provided by players ("you", "your") who access and use the pktk3 online gaming platform at pktk3.ws. This Policy applies to all players located in Bangladesh and constitutes part of the pktk3 Terms and Conditions by reference. By registering an account or using any feature of the pktk3 platform, you acknowledge that you have read and understood this Policy and that you consent to the collection and use of your personal data as described herein.

We are committed to handling your data responsibly, transparently and in accordance with good data protection practice. If you have any questions about this Policy at any time, you are welcome to contact our support team via live chat at any hour. We will always be clear about what data we hold, why we hold it, and how long we keep it.

pktk3 collects personal information across three broad categories: information you provide directly during registration and account use; information generated automatically through your use of the platform; and information received from third-party payment and verification partners. The table below summarises the main data types, their source, and the reason we hold them.

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs or biometric data, unless such data is explicitly required for identity verification purposes and its collection is permissible under applicable law.

pktk3 uses your personal data exclusively for the following purposes, and never for any purpose that is incompatible with the reasons for which it was originally collected:

• Account registration, verification and ongoing management — including processing your deposits and withdrawals via bKash, Nagad, Rocket, Upay or approved bank transfer, and maintaining your transaction history.
• Fraud detection and prevention — monitoring account and transaction activity for patterns that indicate unauthorised access, money laundering, bonus abuse or any other prohibited conduct as defined in the pktk3 Terms and Conditions.
• Customer support — using your account details and communication history to resolve queries, disputes or complaints that you raise with pktk3 via live chat or any other supported channel.
• Responsible gaming — using your betting history, deposit frequency and session data to identify potentially problematic patterns and, where appropriate, reaching out to offer support tools such as deposit limits or self-exclusion options.
• Service improvement and analytics — using aggregated, anonymised behavioural data to understand how players navigate the platform, which features are most valued, and where the user experience can be improved. This analysis does not involve your individually identifiable data.
• Regulatory and legal compliance — retaining transaction records, identity verification documents and correspondence as required by applicable financial regulations, anti-money-laundering obligations and any lawful request from a competent authority in Bangladesh.

pktk3 processes your personal data on one or more of the following legal bases, depending on the specific processing activity:

• Contractual necessity — processing that is required in order to fulfil our obligations to you under the pktk3 Terms and Conditions, including managing your account, processing your transactions, and providing customer support.
• Legitimate interests — processing for the purpose of preventing fraud, detecting prohibited conduct, securing platform infrastructure, and conducting anonymised service analytics, where these interests do not override your fundamental rights and freedoms.
• Legal obligation — processing that pktk3 is required to carry out in order to comply with applicable laws and regulations, including anti-money-laundering requirements, financial record-keeping obligations, and any lawful direction from a competent regulatory or law-enforcement authority.
• Consent — where we send you optional marketing communications about pktk3 promotions or new features, we rely on your consent, which you may withdraw at any time by contacting support via live chat or following the opt-out instructions included in any communication we send you.

pktk3 does not sell, rent or trade your personal data. We share personal data only with the following categories of third parties, and only to the extent necessary for the specific purpose described:

• Payment processing partners — including bKash, Nagad, Rocket, Upay and approved banking partners — receive the minimum necessary payment identifiers to process your deposit and withdrawal instructions. These partners operate under their own independently verified security and data-protection standards.
• Identity verification providers — where third-party KYC tools are used to verify the identity documents you submit, such providers receive only the data necessary to perform that specific verification. They are contractually prohibited from using your data for any other purpose.
• Game and platform technology providers — game studios and platform infrastructure providers who deliver the games and services available on pktk3 may receive aggregated, session-level technical data necessary for their services to function. They do not receive personally identifiable information unless strictly required for technical support purposes.
• Legal and regulatory authorities — where pktk3 is required by applicable law, court order or lawful direction from a competent authority in Bangladesh to disclose personal data, we will comply with that obligation. Where legally permissible, we will notify you of any such request before complying.

When you make a deposit or withdrawal on pktk3 using bKash, Nagad, Rocket, Upay or a bank transfer, we collect and store the minimum payment reference data necessary to record and reconcile that transaction. This includes your registered mobile financial service number or bank account number (as applicable), the transaction amount in BDT, the transaction reference number issued by the payment provider, and the date and time of the transaction. We do not store full card numbers, CVV codes, or banking PINs on our systems. Raw payment credentials are handled exclusively by the relevant payment processor operating under their own security standards.

All financial data held by pktk3 is encrypted at rest and in transit. Access to financial records is restricted to authorised pktk3 personnel on a need-to-know basis and is subject to internal access-logging. Any employee accessing financial data without authorisation is subject to disciplinary action and may be reported to relevant authorities.

pktk3 retains your personal data for as long as your account remains active and for a period thereafter as required by applicable law and regulation. In practice, account and transaction records are retained for a minimum of five years following account closure to satisfy anti-money-laundering record-keeping obligations. Identity verification documents are retained for the same minimum period. After the applicable retention period has expired, personal data is securely deleted or irreversibly anonymised.

Where you have given consent to receive marketing communications from pktk3, we retain your contact preferences and opt-in record until you withdraw that consent. Withdrawal of consent for marketing does not affect the lawfulness of any processing carried out before that withdrawal, nor does it affect retention of data held on other legal bases such as contractual necessity or legal obligation.

pktk3 uses cookies and similar session-tracking technologies on its website. Cookies are small text files placed on your device when you visit pktk3.ws. We use three categories of cookies:

• Essential cookies — strictly necessary for the platform to function. These include session authentication cookies that keep you logged in during your visit, security tokens that protect your account from cross-site request forgery, and cookies that remember your language preference. These cookies cannot be disabled without breaking core platform functionality.
• Analytics cookies — anonymised cookies that record aggregate statistics about how players navigate pktk3, which pages receive the most visits, and where users exit the platform. This data is used solely to improve the platform experience. No individual player is identifiable from analytics data.
• Preference cookies — cookies that remember your platform settings, such as your chosen display language and notification preferences, so that they are applied automatically on your next visit. These cookies improve your experience but are not essential to core platform function.

pktk3 does not use third-party advertising cookies, retargeting pixels or cross-site tracking technologies. You may manage cookie preferences through your device or browser settings. Disabling essential cookies will affect your ability to use the pktk3 platform; disabling analytics or preference cookies will not affect your core gaming experience.

pktk3 implements a range of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction or disclosure. These measures include SSL/TLS encryption for all data in transit between your device and pktk3 servers; encryption of sensitive data fields at rest within our databases; access control systems that restrict internal data access to authorised personnel on a role-based, need-to-know basis; and regular security reviews of platform infrastructure.

Despite our best efforts, no internet-based platform can guarantee absolute security. In the unlikely event of a data breach that poses a material risk to affected players, pktk3 will take prompt steps to contain the breach, assess the risk, and notify affected players as required. You can help protect your account by keeping your login credentials confidential, using a strong and unique password, and logging out after every session especially when using a shared device.

As a pktk3 player, you have the following rights in relation to the personal data we hold about you. To exercise any of these rights, please contact pktk3 support via live chat. We will respond to all verified requests within a reasonable timeframe and will not charge a fee for standard requests:

• Right of access — you may request a copy of the personal data pktk3 holds about you, including the categories of data held, the purposes for which it is processed, and details of any third parties with whom it has been shared.
• Right of rectification — if any personal data we hold about you is inaccurate or incomplete, you may request that we correct or complete it. Account details such as your registered mobile number can also be updated directly through account settings.
• Right of erasure — in certain circumstances you may request that pktk3 delete personal data we hold about you. This right is not absolute: we may need to retain certain data to comply with legal obligations or to defend against legal claims even after account closure.
• Right to restrict processing — you may request that pktk3 restrict the processing of your personal data in certain circumstances, for example while the accuracy of data is being contested or while an objection to processing is being assessed.
• Right to object — where pktk3 processes your data on the basis of legitimate interests, you have the right to object to that processing. pktk3 will cease processing unless we can demonstrate compelling legitimate grounds that override your interests, or where processing is necessary for the establishment, exercise or defence of legal claims.

To exercise any of the above rights, contact pktk3 support via live chat at any time. We may ask you to verify your identity before processing a data rights request. We aim to respond to all requests within 30 days. Where a request is particularly complex, we may extend this period by a further 30 days and will inform you of the extension and the reason for it.

pktk3 may send you promotional communications about platform offers, seasonal bonuses, cricket betting promotions, new game launches and other pktk3 features. We will only do so where you have given us your consent to receive such communications at registration or at a later point. You may withdraw your consent at any time by contacting pktk3 support via live chat or by following the unsubscribe instructions in any communication we send you.

pktk3 will never send marketing communications to a player who has activated self-exclusion on their account, regardless of prior consent. If you feel you are receiving promotional messages in error, please contact support immediately via live chat so that your preferences can be updated without delay.

pktk3 is strictly prohibited to persons under the age of 21. We do not knowingly collect personal data from anyone under 21 years of age. If you are a parent or guardian and believe that a minor has registered an account on pktk3, please contact our support team immediately via live chat. Upon receiving a verified report of underage registration, pktk3 will immediately close the account, delete the personal data associated with it, and return any real-money balance to the funding source where practicable. pktk3 employs age verification procedures at registration and reserves the right to request proof of age at any stage of the account lifecycle.

pktk3 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable law, or platform services. When material changes are made, the revised Policy will be published on this page with an updated last-updated date. We encourage you to review this page periodically. Your continued use of pktk3 following the publication of any revised Policy constitutes your acceptance of the updated terms. If you do not agree with the changes, you should stop using the platform and contact support to close your account.

If you have any questions, concerns or requests relating to this Privacy Policy or the way pktk3 handles your personal data, please contact our support team at any time via live chat on the pktk3 website. Our support team is available 24/7 and will direct your query to the appropriate team member without delay.

You may also reach us by email at: [email protected] — please note this address is for written correspondence only and is not monitored in real time. For urgent matters, live chat is always the fastest way to reach our team.